Wool & Cashmere Outerwear:

1) Use a gentle hand wash or a delicate cycle with cold water.

2) Use a sweater comb to remove any pilling or fuzz.

3) Steam lightly to remove wrinkles instead of ironing directly.

Leather Outerwear:

1) Apply a leather conditioner every few months to prevent drying and cracking.

2) Wipe off dirt with a soft, damp cloth immediately after wear.

3) Store in a cool, dry place away from direct sunlight.

Denim Outerwear:

1) Spot clean with a damp cloth for minor stains.

2) Hang to air out after wearing instead of frequent washing.

3) Wash sparingly to preserve color and fit.

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All orders are processed within 1-2 business days and ship shortly after processing.

We are working closely with USPS, Canada Post, Royal Mail, and Australia Post to ensure safe and prompt delivery of all orders.

If you want to initiate a return, please contact us at team@giovaniandco.com and we will be more than happy to assist you with your request. We promptly respond to all inquiries with 24-hours and will resolve any issues to your satisfaction.