Because of the natural leather and suede materials used in many of our footwear, follow this guide to ensure the longevity of your new shoes.

Leather Shoes:

1) Conditioning the leather every few months using a leather conditioner to maintain its suppleness.

2) Applying a high-quality leather polish for added shine and protection.

3) Clean regularly using a soft, damp cloth to remove dust and dirt.

Suede Shoes:

1) Using a suede eraser for scuff marks or stains.

2) Applying a waterproof suede protector to guard against moisture and stains.

3) Brushing gently with a suede brush to maintain the nap and remove dirt.

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All orders are processed within 1-2 business days and ship shortly after processing.

We are working closely with USPS, Canada Post, Royal Mail, and Australia Post to ensure safe and prompt delivery of all orders.

If you want to initiate a return, please contact us at team@giovaniandco.com and we will be more than happy to assist you with your request. We promptly respond to all inquiries with 24-hours and will resolve any issues to your satisfaction.